Video Disability Accessibility

 

In accordance with FCC regulations, Comporium provides products and services to requesting customers with visual impairments for easier digital content engagement.

Comporium offers its customers navigation devices with the requisite accessibility features for customers that are blind or visually impaired. Comporium’s video platform also provides support for screen readers, keyboard navigation, and audible accessibility for the enjoyment of Comporium’s programming on any TV in the home and for recording programs in the cloud for playback on linked devices.

To obtain additional information such as user guides in accessible format, or to request support with accessibility and instrumental products, services, devices and features, large print documentation, and audible accessibility please contact Comporium at 1-888-403-2667 or visit www.comporium.com.

 

Additional Accessibility Support

-Electronic billing – Customers may receive and pay their Comporium bill online.

-Online access to equipment guides and manuals:

Set-Top Box Instructions: https://help.comporium.com/category/tv/manuals/

Remote Controls:

https://help.comporium.com/how-to-program-your-digital-remote/

https://help.comporium.com/how-to-program-your-fusion-remote/

Comporium Channel Line-up: https://www.comporium.com/tv/#channels

Additional support can be located in the Comporium online Help Center:

https://help.comporium.com/

-Online chat – Customers may reach a Comporium representative online.

-Closed Captioning – Set-top boxes provided by Comporium include a mechanism reasonably comparable to a button, key, or icon for easy activation of the embedded closed captioning function. *Please note that the closed captioning functionality varies based on the type of set-top box being used by the customer.

 

For any concerns or complaints, please contact:

Comporium Communications

P.O. Box 470

Rock Hill, SC 29731

1-888-403-2667

closedcaptions@comporium.com