Why can’t I view my cameras?

Do you have an internet connection at your home? Are cameras plugged in? Try rebooting the cameras and your ReadyHome router to reconnect the cameras.

Try rebooting the camera using these steps:

  1. Unplug and replug the camera from the wall.
  2. Power down your Internet modem by unplugging the power cord.
  3. Unplug the power from your router(s) (wait 30 seconds)
  4. Replug the cable modem first (wait 1 minute)
  5. Reconnect Router(s)

You can also try rebooting the touchscreen by following these steps:

  1. Go to settings
  2. Enter “Master Code” (not your user code)
  3. Go to Advanced Settings>Reboot Touchscreen
  4. Reboot the touchscreen again.
  5. Enter “Master Code” again

Check your camera feed. If this does not fix your problem, call us.