Getting started with Touchscreen Video Recording (TVR)
Things you will need:
- Ensure that your ReadyHome cameras support TVR. Click here for more information.
- Purchase a new Class 10, 64 GB SD card from Comporium. This is required in order to support seven full days of recording. This requirement must be met to ensure that the SD card meets performance criteria. Micro SD cards with adapters are not supported.
When using the SD card for TVR, the SD card will be reformatted and all data will be permanently deleted from the card. Back up any data on the SD card before using the SD card for TVR.
You can record video from only one camera at a time:
- Close the Cameras app on the touchscreen (if it is already open).
- Verify the SD card is unlocked and insert into the SD card slot on the side of the touchscreen.
- Open the Cameras app on the touchscreen.
- Tap the icon in the upper left corner of the camera from which you want to record. If you have more than one camera, this can be done on the camera thumbnails screen or from the individual camera live view screen.
- Enter the Master Code to start recording. The icon on the camera view indicates that video from that camera is being recorded to the SD card. After you enter the Master Code, the SD card will be reformatted and all data will be permanently deleted from the card. If the SD card is not Class 10, a dialog box will appear asking you to insert a 64 GB Class 10 SD Card and recording will not start.
- Press the View Recorded Video button at any time during the recording to display the timeline of recorded video segments, as shown in the image below. Video clips will not be viewable on the timeline until up to five minutes of recording have elapsed.Video segments are recorded in five-minute intervals (e.g. 1:05, 1:10, etc.). For example, if you start recording at 1:03, the first recorded segment will be two minutes (i.e. 1:03 – 1:05), and then the next recorded segments will be five minutes (i.e. 1:05 – 1:10).When the SD card is full, recording continues and previously recorded video segments are overwritten (oldest first). If a video segment falls outside the preceding seven days, it will be deleted.
- To stop recording, tap the icon on the camera view or thumbnail and enter the Master Code.
Be sure to turn off recording before removing the SD card. Removing the SD card while recording is in progress may corrupt the SD card. Removing the card without stopping recording may also cause the service to appear to be recording when it is not.
Recording will also stop if the touchscreen power supply is interrupted or if the touchscreen reboots. If the touchscreen reboots, recording will resume when it connects to the server.