How do I find or change my Wi-Fi password if I am using an Arris modem for wireless?

You will first need to open up the web browser you normally use, such as Google Chrome, Mozilla Firefox, Internet Explorer, etc.

You can do this over Wi-Fi as well, if you are currently connected to your network; it may be a slower process. We recommend that you connect the Arris Modem (DG860, DG950 or DG2470) with an Ethernet cable directly to your computer.

Once you are connected to the internet and your browser is open, in the address bar at the top of your screen, type in the address Once filled in, simply press enter on your keyboard to visit the site.

For the User Name field, you will enter in the word “admin” and in the password field you will type “password”. You will then click on Apply at the bottom.

Once logged in to the modem, the next page that loads will contain your wireless password. It can be located in security settings as your “pre-shared key”. It will appear in plain text.

You may also change your password on this page should you choose to do so.