Comporium Junk Mail Training
How do I check for messages in my Junk mailbox?
Can I configure an approved sender from within a quarantined message?
How do I configure allowed and blocked senders?
How do I configure allowed mailing lists?
How do I turn off the Junk Mail filter?
How do I configure Junk Mail filter actions?
How do I access online help files?
Q: How do I check for messages in my Junk mailbox?
To check for messages in the Junk mailbox, click on the Junk Mail button in the webmail toolbar.
Q: Can I configure an approved sender from within a quarantined message?
To configure an approved sender from within a quarantined message, open the message and select This is Not SPAM.
Q: How do I configure allowed and blocked senders?
To configure allowed senders, click on Utilities > Junk Mail Control and select Allowed Senders. Enter the e-mail address that you wish to permanently whitelist and click on the add button. You will see the list of allowed senders displayed.
To configure blocked senders, click on Utilities > Junk Mail Control and select Blocked Senders. Enter the e-mail address that you wish to permanently block and click on the add button. You will see the list of blocked senders displayed.
Q: How do I configure allowed mailing lists?
To configure an allowed mailing list, click on Utilities > Junk Mail Control and select Allowed Mailing List. Enter the e-mail address lists that you wish to permanently whitelist and click on the add button. You will see the list of allowed mailing lists displayed.
Q: How do I turn off the Junk mail Filter?
To turn off the Junk mail filter, click on Options > Utilities > Mail Filter. You can turn the Junk Mail filter off by selecting Off under the Filter Condition menu.
Q: How do I configure Junk Mail Filter actions?
To configure Junk mail filter actions click on Options >Utilities > Mail Filter. You can select the Junk Mail filter options under the Filter Actions menu.
Q: How do I access online help files?
To access online help files, click on the Help button on the webmail toolbar.
