- Interfaces with Service Order Management System eliminating
duplicate entry of customer information
- Provides flexibility with user defined facility types
- Tracks all available facilities for automatic assignment
- Automatically assigns dedicated cable facilities
- Provides for temporary remarks on the service order to
assist installers
- Provides ability to display all rotary lines for a main
number
- Allows access to information on customer records by:
- Facility
- Telephone Number
- Name
- Address
- Account Number
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- Routes Service Orders through the Plant Module for facility
assignment
- Allows for monitoring service order activities by:
- Orders pending assignment
- Orders pending dispatch
- Orders pending installation
- Orders completed
- Automatically provisions information for denials
- Provides the capability to rename any facility throughout
the system
- Generates tracking and productivity analysis reports
- Provides cable and line equipment throw capabilities
with reporting, tracking and customer record update
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