29720 (Change your location) | Careers | Retail Locations | My Account | Contact Us

Site searchGoogle Search

Call: 803-286-9000

Orecx Call Recording

A web-based interface that allows the user to record calls as needed. It is accessible from anywhere there is a broadband connection, providing ease of use for mobile workers.

Features

Web-based interface
All calls recorded
Various search criteria
- Monitored calls, duration of call, phone number, date
Integrated media player
Live monitoring
Ability to export files
Audit trails
- Allows users to keep track of their own logins

Benefits

No software to install
Accessible from any PC with broadband connection
All calls are recorded
- Inbound calls can be answered on:
  - Broadworks-enabled device
  - Simultaneous Ring-enabled device
  - Calls forwarded via Broadworks to remote device
- Outbound calls can be placed from:
  - IP desk phone
  - Softphone
  - Broadworks Anywhere
  - Easy search screens
Live monitoring
Easy supervisor and administration features
Easy access to all users assigned to them
- Easily pull calls
- See/keep track of all group members’ logins to account
- Shows frequency of users’ login for viewing or listening to calls